Salesforce, Google, Backup Everything, Fauna, Trimble, CA Technologies, TXT Retail, Recon Technology, RingCentral, Vocera Communications, Alibaba, among others, announced their latest technology deals or tech deployments.
Salesforce
Salesforce announced that State Farm, the largest provider of auto and home insurance in the United States, has selected a number of Salesforce products to deliver engaging, intelligence-driven customer experiences across every State Farm touchpoint.
Salesforce announced that Pacers Sports & Entertainment (PS&E) is deploying Salesforce to personalize digital interaction with fans.
Salesforce announced that Cathay Pacific, a Hong Kong-based international airline, is using Salesforce to accelerate digital transformation, generate new revenue streams and improve customer experiences with personalized engagements.
Tata Power has launched its voicebot Tina, becoming the first utility in India to offer such a service to its customers. Tina, now powered by Google Assistant, will allow the company to address all customer queries using Android or iOS mobile device and Google Home devices, without downloading the app or visiting the company website.
Backup Everything
Backup Everything (BE) announced that Hull City has selected its Cloud backup solution to protect their data from any disaster or data loss.
Fauna
Fauna, a provider of relational NoSQL database, announced that social network Nextdoor has selected FaunaDB to meet increasing requirements for scalability, security and flexibility as the company experiences significant global growth.
Trimble
Trimble announced that Aurizon, Australia’s largest rail freight operator, will deploy the Trimble R2M remote diagnostic system and the Trimble P2M planning and performance management system.
CA Technologies
CA Technologies announced its partnership with Swisscom to create an innovative Open Banking Hub.
TXT Retail
TXT Retail, an Aptos Company, announced that Eminence, the French underwear firm, will deploy TXTPLM solution to accelerate processes for creating and managing its collections.
Recon Technology
Recon Technology, a China-based solutions integrator, has signed approximately $2.1 million contract with Xinjiang East Hope New Energy, a polysilicon producer in China.
RingCentral
RingCentral, a provider of cloud communications and collaboration solutions, announced its tech deal with Pharmacy2U, the UK’s largest online pharmacy, to deliver better customer-centric contact centre experience to support its growth.
Vocera Communications
Vocera Communications announced that Allina Health is deploying Vocera software to connect nurse call systems and patient monitors with the health system’s communication infrastructure.
Alibaba
Olympic Broadcasting Services (OBS) and Alibaba Cloud, the cloud computing arm of Alibaba Group, announced today the launch of OBS Cloud, an innovative broadcasting solution that operates entirely on the cloud, to help transform the media industry for the digital era.
Alibaba Cloud
Alibaba Cloud and the Ministry of Tourism and Wildlife of the Republic of Kenya agreed to explore a strategic collaboration to deploy Alibaba Cloud’s technology to support the Kenya Wildlife Protection Project.
Ripple
A division of PNC Financial Services Group will use technology built by startup Ripple to process international payments, a possible precursor to the use of blockchain in mainstream finance.
Yext
Yext, a provider of digital knowledge management (DKM) solutions, announced its tech deal with Wendy’s to manage information such as restaurant location, menu items, nutritional information, hours of operation, and more for 6,000 restaurants in the U.S. and Canada.