Meta Platform’s customer relationship management (CRM) platform Kustomer said it raised $60 million in financing as it spins out of the Facebook parent.
Kustomer sells CRM software for businesses to communicate with consumers by phone, email, text messages, WhatsApp, Instagram and other channels. It had seen usage soar during the COVID-19 pandemic.
The company, whose new funding round was co-led by previous investors Battery and Redpoint, also said it will consider expanding its team and combining new artificial intelligence technologies into its platform.
