Glia, a provider of Digital Customer Service, has raised $78 million in Series C funding, led by existing investor Insight Partners.
Glia’s total fundraising touched $107 million.
Glia plans to expand every department across its organization, with a focus on product development. In addition, the company is exploring strategic acquisitions.
Glia’s platform including CoBrowsing, video chat, and in-app messaging, provides modern technology necessary for businesses to meet customers in their digital journeys and communicate through the customer’s channel of choice.
Don Brown, a pioneer in the customer service space, also invested in Glia’s Series C. Brown was the founder and CEO of Interactive Intelligence, which was acquired by Genesys in 2016 for $1.4 billion.