Cloud services firm Talkdesk has raised $230 million in fresh funding in order to expand its overseas business.
San Francisco–based Talkdesk develops cloud-based software to help businesses manage call centers and other customer services and caters to companies such as IBM, South American e-commerce giant Mercadolibre and online hotel booking portal Trivago.
Talkdesk, which has raised $498 million in total, plans to use the new capital to expand its international operations further.
The latest funding came from new investors such as Whale Rock Capital Management, TI Platform Management, Alpha Square Group and from existing investors Amity Ventures, Franklin Templeton and Top Tier Capital among others.
Last month, Zoom Communications struck its deal to buy Talkdesk’s competitor Five9 for about $15 billion.
