Tag: Zendesk
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Zendesk buys AI automation platform firm Cleverly.ai
Zendesk, a leading SaaS (software-as-a-service) company, has acquired Cleverly.ai, a Portugal-based AI automation platform.
Cleverly provides AI-powered solutions with insight-driven automation that makes support teams...
Zendesk adds AI capabilities to customer engagement solutions
Zendesk, a provider of customer service and engagement solutions, has expanded the Answer Bot across all web and mobile channels with AI-powered self-service capabilities.
The...
Zendesk appoints HPE executive KT Prasad as India sales director
Zendesk announced the appointment of former Hewlett Packard Enterprise (HPE) executive KT Prasad as country sales director.
The company, which opened an office in Bengaluru,...
Zendesk plans data center in Frankfurt
Zendesk is planning a data center in Frankfurt in the second quarter of 2015 – targeting more enterprise customers in Germany and Europe.
Zendesk will...
Zendesk upgrades Enterprise Elite plan
Zendesk has expanded its enterprise offering with the launch of an upgraded Enterprise Elite pricing plan offering dedicated support, service-level guarantees and enterprise-specific product features.
As...
