Tag: Genpact
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Genpact uses AI to launch Neural Chat Assistant for contact center
Technology outsourcing major Genpact has tapped artificial intelligence (AI) to launch Neural Chat Assistant for its contact center customers.
According to Genpact, its Neural Chat...
Genpact to support Cisco’s Lighthouse City project in Jaipur
BPO major Genpact has unveiled the global center of excellence in Jaipur as part of Cisco’s Lighthouse City project.
Genpact will utilize technologies such as...
Genpact manages revenue growth in Q2
Technology outsourcing major Genpact said its revenue totaled $630.5 million (+3 percent) in the second quarter of 2016.
Income from operations fell 11 percent to...
Genpact in deal to acquire PNMsoft
Genpact has entered into a definitive agreement to acquire PNMsoft. Terms of the transaction were not disclosed.
PNMsoft is a case management and work optimization...
Genpact to acquire PNMsoft
Genpact, a provider of business process management and services, has agreed to acquire PNMsoft, a Tel Aviv, Israel-based workflow optimization solution provider.
Terms of the...
