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Five9

Five9 buys Inference in Intelligent Virtual Agent push

Five9, a provider of the cloud contact center, has agreed to acquire Inference Solutions, a supplier of Intelligent Virtual Agent (IVA) platform. “IVAs, which are...

Five9 strengthens global sales and channel team to drive growth

Five9, a provider of cloud contact center solutions, announced new appointments to the company’s global sales and channel organizations to drive growth. Dan Burkland, president,...

Five9 appoints Cisco veteran Rowan Trollope as CEO

Five9, a provider of contact center software for enterprises, announced the appointment of Cisco veteran Rowan Trollope as CEO. Rowan Trollope was formerly SVP and...

Five9 announces changes to top management, looks for new CEO

Five9, a provider of cloud software for the enterprise contact center market, announced changes to its top management. Mike Burkland, chairman, president and chief executive...

Five9 virtual contact center solution helps fin firm to enhance customer experience

Five9   shared how a financial services company improved operation with its Virtual Contact Center solution. Without naming the company, Five9 said the nationally recognized financial...

Five9 contact center solution helps to improve customer experience

Cloud contact center software provider Five9 said its Virtual Contact Center (VCC) is helping a financial service provider to improve customer experience at their...

Five9 appoints Cisco executive Mike Crane as VP of Services

Five9, a provider of cloud contact center software, has appointed Cisco executive Mike Crane as the executive vice president of Services. Prior to Five9, Crane...

Five9 and Netrix to deliver cloud PBX/UC

Five9, a provider of cloud contact center software, and Netrix, a provider of cloud unified communications, have joined hands to provide cloud communication platform. The...