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Aspect

Aspect Workforce Management 8.0 replaces NICE solution at Dialog Direct

Aspect on Tuesday announced that it Workforce Management 8.0 has replaced NICE solution at Dialog Direct, a provider of end-to-end marketing and customer engagement...

Aspect adds new workforce management solution to improve productivity

Aspect Software has come out with its cloud-based workforce management solution that helps to turn unproductive work time into productive time. The solution, Aspect Active...

Aspect Software appoints Joe Gagnon as senior VP and GM of Cloud Solutions

Aspect Software has appointed Joe Gagnon as senior vice president and general manager of Cloud Solutions. Aspect in a statement said it is looking at...

Enterprise Connect: Aspect Software releases version 8.0 of WFO software

At the Enterprise Connect show, Aspect Software, a provider of customer interaction management, workforce optimization, back-office solutions, has released Aspect Workforce Optimization 8.0 (WFO 8), featuring workforce...

Customer contact solutions provider Aspect expands top management

Infotech Lead America: Customer contact and enterprise workforce optimization provider Aspect Software has expanded its team to support its growth strategy. Spence Mallder joins Aspect...

Aspect introduces Aspect Premier Support for Microsoft Lync program

Aspect has introduced the Aspect for Microsoft Lync program to offer Microsoft certified support for Microsoft Lync customers. The program offers voice support for Lync customers...