Infotech Lead Asia: Indian private bank YES Bank has selected
Microsoft SharePoint 2010 to automate 150 processes and get real-time business intelligence.
The country’s fourth largest private bank aims to further leverage SharePoint innovatively creating a two-way collaboration platform across multiple devices.
YES Bank — after deploying SharePoint 2010 — increased efficiency, reduced turnaround time and helped serve customers better.
Amit Sethi, CIO, YES Bank, says SharePoint is the new way to work together providing a simplified user experience for our employees, helping them to organize, sync and share content.
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The bank reduced the processes time from 5-7 days to 3-4 days, which translated into 40 percent reduction in turnaround time.
Automation and enhanced level of communication has given impetus to the decision making ability by more than 70 percent.
SharePoint has enabled the creation of individual discussion forums and personal blogs, helping build a strong knowledge base.
Creation of rich dashboards that aggregate content from several sources has helped YES Bank in analyzing the latest and real-time information to quickly identify key opportunities and trends
“New generation of social computing tools like SharePoint is becoming as indispensable to daily business operations as e-mail. SharePoint enables better collaboration accelerating business, which in turn produces more valuable employees, and strengthens customer relationships,” said Ramkumar Pichai, general manager – Microsoft Office Division, Microsoft India.