Everest Group — a research firm focused on IT, business services, engineering services and sourcing —announced the winners of the 2023 PEAK Matrix Service Provider of the Year Awards for IT Services.
The awards, now in their eighth year, recognize IT service providers who have demonstrated superior capabilities and service strategies in the PEAK Matrix reports issued by Everest Group in the previous year.
Topping the Top 20 IT Service Providers list for 2023 are Accenture, TCS, Capgemini, Wipro and HCLTech, in that order.
Accenture retains its position at the top of the leaderboard for the seventh straight year.
TCS has been in the top five since Everest Group launched the rankings in 2016 and rose in the rankings this year to take the No. 2 position.
Capgemini and Wipro each rose three positions in the rankings over last year.
HCLTech remains among the Top 5 providers, although it slipped a notch from the No. 4 slot it held last year.
“The Top 20 IT Service Providers list identifies the best of the best—IT service providers with strong, broad-based capabilities and successful services strategies that align well with the evolving enterprise IT demand,” said Chirajeet Sengupta, partner at Everest Group.
Everest Group evaluates service providers’ market success, their business strategies and how they are investing in the future.
Eight service providers improved their rankings, five slipped and three maintained their position in the Top 20. LTIMindtree (No. 10), EY (No. 18), Orange Business Services (No. 19), and EPAM (No. 20) are newcomers to the leaderboard this year.
UST Global and EXL exited the list in 2023. Star Performers of the Year, recognized for achieving the greatest positive relative year-on-year movement on the PEAK Matrix assessment, are LTIMindtree, Tata Consultancy Services (TCS), Capgemini and HCLTech.