Tokio Marine Highland to deploy Sapiens ClaimsPro

Sapiens International, a provider of software solutions for the insurance industry, has been selected by Tokio Marine Highland, a property and casualty underwriting agency, to deploy Sapiens ClaimsPro.
tablet userTokio Marine Highland’s decision to implement Sapiens’ solution, which is part of Sapiens CoreSuite for Property and Casualty, follows the successful implementation of their construction book using Sapiens PolicyPro and Sapiens BillingPro.

Tokio Marine Highland, formerly WNC Insurance Services, offers risk management solutions, including private flood, construction, fine art and specialty property products. Tokio Marine Highland made the decision to complete their enterprise-wide insurance platform transformation with Sapiens ClaimsPro, an integral part of Sapiens CoreSuite for P&C.

The company’s modernization plan includes the core transformation and digitalization of their processes to improve their customer experience and enable fast growth.

“Speed-to-market is a key driver for Tokio Marine Highland. Sapiens ClaimsPro platform is a natural fit that provides the capabilities we need to work effectively and seamlessly with our brokers and agents,” said Kiran Achen, Chief Information Officer for Tokio Marine Highland.

ClaimsPro solution allows information partitioning for agents and brokers, as well as workload balancing and integration to the company’s PolicyPro/BillingPro platforms. The solution provides full lifecycle support for handling claims for all personal and commercial lines of business, including workers’ compensation.