SUPERVALU retail chain deploys Oracle software to support mobility

Infotech Lead America: SUPERVALU, a grocery retailer and supply chain operator with 3,400 owned, licensed, franchised and affiliated stores, has deployed Oracle Identity Management 11g Release 2 to support its mobility plans.

Recently, SUPERVALU announced plans to reduce its national workforce by an estimated 1,100 positions. The job reduction follows SUPERVALU’s recent sale of ALBERTSONS, JEWEL, ACME, and SHAWS/Star Markets, as well as the SAV-ON and OSCO in-store pharmacies, to AB Acquisition.

Oracle in a statement said that its identity management solution will offer provide secure access to company information via more than 2,200 Apple iPads that were being distributed across the company.

The solution will also assist SUPERVALU that is rolling out a new mobile and social strategy to help its store managers save time and increase productivity.

SUPERVALU, which reported third quarter fiscal 2013 net sales of $7.9 billion compared to $8.3 billion last year, feels that Oracle will ensure enough security after deploying Oracle Identity and Access Management Suite Plus, Oracle Access Management, and Oracle Directory Services Enterprise Edition 11g.

Through the access management capabilities of Oracle Identity Management 11g Release 2, SUPERVALU’s store directors are now able to access back office applications using iPads to manage their respective SUPERVALU retail locations from anywhere on the store floor, resulting in increased productivity and the ability to spend more face-to-face time with their customers.

As part of a move towards a more simplified IT environment, Oracle’s Identity Management solutions also allowed SUPERVALU to replace two separate directory environments with just one directory, with a 98 percent conversion rate for the applications that integrate with the directory and minimal downtime and impact to users.

Phillip Black, IT director for identity and access management, SUPERVALU, said: “Through Oracle’s forward-thinking approach to identity management, we are able to provide our employees with the technology they need to be more productive and bolster customer relationships, while enabling the company to securely leverage the latest social and mobile innovations.”


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