ServiceNow buys robotic process automation firm Intellibot

ServiceNow has agreed to acquire Intellibot, a robotic process automation (RPA) company based in Hyderabad, India.
ServiceNow for CIOsIntellibot extends ServiceNow’s workflow capabilities by helping customers automate repetitive tasks for automation.

ServiceNow aims to build Intellibot’s capabilities natively into the Now Platform to enable customers to easily integrate with both modern and legacy systems to drive productivity and strengthen existing artificial intelligence (AI) and machine learning (ML) efforts.

Josh Kahn, SVP of Creator Workflow Products at ServiceNow, said: “Our customers represent nearly 80 percent of the Fortune 500, and the vast majority are trying to drive automation across a mix of legacy and modern applications.”

Srikanth Vemulapalli, CTO and co-founder of Intellibot, said: “Our RPA combined with ServiceNow workflows will help businesses better connect disparate systems to accelerate innovation and thrive in a new world of work.”

ServiceNow plans to develop two new data center facilities in India by the first quarter of 2022. These new data centers will meet local data residency requirements, form part of ServiceNow’s advanced high-availability architecture. India hosts ServiceNow’s second largest research and development center.

ServiceNow plans to double its staff in the country within the next three years.

Intellibot was founded in 2015 by CEO Raghu “Alekh” Barli, CTO Srikanth Vemulapalli, and COO Kushang Moorthy. ServiceNow expects to complete the acquisition of Intellibot in Q2 2021. Financial terms of the deal were not disclosed.