Salesforce says $20 million plus customers surge 48 percent

CRM company Salesforce has reported revenue of $3.60 billion (+26 percent) in fourth quarter and $13.28 billion (+26 percent) in fiscal year ended January 31, 2019.
Salesforce Cloud in 2018
Subscription and support revenues were $3.38 billion (+26 percent), while professional services and other revenues were $228 million (+16 percent) in Q4.

Subscription and support revenues were $12.41 billion (+27 percent) in fiscal year, while Professional services and other revenues were $869 million (+12 percent).

Salesforce has generated revenue of $4 billion from Sales Cloud, $3.6 billion from Service Cloud, $2.9 billion from Salesforce Platform & Other and $1.9 billion from Marketing Cloud and Commerce Cloud.

Salesforce has generated $9,445 million (+24 percent) from Americas, $2,553 million (+33 percent) from EMEA and $1,284 million (+28 percent) from Asia Pacific.
Salesforce CRM in 2018

Salesforce CEO said it is raising fiscal 2020 revenue guidance to $16.05 billion, representing 21 percent projected growth. Salesforce’s revenue target for fiscal year 2023 will be $26-$28 billion doubling revenue again in the next 4 years.

According to Edge IDC, Salesforce commands 20 percent of the overall CRM market, more than the next three competitors – Oracle, SAP and Microsoft – combined.

The US-based business software company said 3 million sales opportunities and 3.2 million leads created in sales cloud, 9.7 million cases logged in service cloud, and 1.9 billion emails sent from marketing cloud, 44 million reports and dashboards created in Einstein Analytics and more than 6 billion predictions in Salesforce Einstein on AI everyday.

During the holiday shopping season, the Commerce Cloud processed more than 4.2 million orders and supported 690 million e-commerce page views in a single day.

Salesforce said it $20 million plus relationships grew 48 percent. This includes two 9-figure renewal expansions in the quarter.

The total number of global partner certifications increased 41 percent in Q4. New partners grew 79 percent in APAC and 110 percent in EMEA.

Meanwhile, Salesforce Ventures has launched the Australia Trailblazer Fund, a new $50 million fund to empower Australian start-ups in the Salesforce ecosystem.

Salesforce Ventures has invested in innovative start-ups such as Arxxus, Autopilot, Bugcrowd, Practifi, Socialsuite and Sqware Peg in Australia.

Rajani Baburajan

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