Global business software major Salesforce announced $100 million Blanket Purchase Agreement (BPA) order from the U.S. Department of Health & Human Services (HHS).
The CRM vendor said HHS operating staff and divisions can purchase Salesforce subscriptions via a central purchasing vehicle to digitally transform and connect with their citizens.
HHS lacked a sourcing vehicle for purchasing of Salesforce subscriptions before signing the BPA. The $100 million order will enable HHS to gain from economies of scale.
HHS will utilize Salesforce to empower employees for citizen interactions, such as getting real-time updates and information from the U.S. Food and Drug Administration (FDA) or guidance from the Administration for Children & Families (ACF). In addition, HHS can build new cloud applications, making data accessible to employees anywhere and on any device.
“Driven by the use of mobile, social and cloud technologies in their day-to-day lives, citizens are putting pressure on government agencies to modernize the way they interact and communicate with their constituents,” said Dave Rey, EVP, public sector at Salesforce.
In addition to the HHS BPA, the General Services Administration (GSA) awarded a $503 million BPA for Salesforce implementation, integration and support services for all federal government agencies eligible to order from the GSA Schedule program.