Oracle has launched Oracle Hospitality Global Business Unit to accelerate development of cloud, mobile and guest experience technology.
Oracle Hospitality extends MICROS, which was acquired in September last year, to provide reliable service and solutions to customers both large and small. Oracle has already deployed hundreds and thousands of systems in hotels, restaurants, cruise operations and other venues.
To help customers succeed in an environment that has been fundamentally changed by the rise of social, mobile and cloud technologies, Oracle Hospitality combines the domain expertise of MICROS with the power of Oracle’s scale and innovation.
Oracle Hospitality offers integrated software and hardware solutions for hotels, casinos, table and quick service restaurants, sports and entertainment venues, and cruise operations from small independents to large global chains.
“By combining these two great brands we are creating a portfolio that has never before seen in hospitality industry,” said Mike Webster, senior vice president and general manager, Oracle Retail and Hospitality.
By offering integrated systems to the guests during every interaction, businesses can inspire loyalty, surpass guest expectations and guests can now expect the delivery of personalized experiences through the entire guest journey.
Hospitality organizations can focus on their guests and their business by delivering consistent experience across venues by eliminating the cost and complexity of managing on premises applications.
Oracle Hospitality’s comprehensive, scalable, and globally deployable cloud solutions enable the hospitality sector accelerate its move to the cloud in response to fast changing guest expectations.
Oracle Hospitality delivers integrated mobile solutions that enable staff to conduct transaction and have informed engagement with guests anywhere onsite.
Integrated solution take advantage of Oracle’s proven technology to help drive greater business benefits, speed time to value, and reduce total cost of ownership.