Oracle and Microsoft have entered into partnership to boost workplace productivity by integrating Oracle Digital Assistant with Microsoft Teams.
The integration gives Microsoft 365 customers with access to Oracle Cloud Applications through conversational AI in Teams.
“Using Oracle Digital Assistant, business users can simply and conversationally interact with business applications directly from their Microsoft Teams interface just as they would collaborate with their fellow employees or other productivity tools,” said Suhas Uliyar, vice president, AI and Digital Assistant, Oracle.
The solution makes it easier for customers to complete the daily work tasks as the AI-trained conversational access doesn’t require additional employee training on different applications, Uliyar said.
In the future, the companies plan to integrate out-of-the-box skills or chatbots for Oracle ERP Cloud, Oracle HCM Cloud and Oracle CX Cloud in Teams via the Oracle Digital Assistant. These pre-built features can enable employee self-service for scenarios spanning sales, project management, expenses, productivity, time and absence management, compensation and benefits, and recruiting.
“Together, Oracle Digital Assistant and Teams enable our customers to transform existing workflows and save time,” said Bhrighu Sareen, general manager, Microsoft Teams Platform.
“This integration reduces context change for people since it eliminates the need to switch between applications, enabling them to complete tasks like viewing a sales pipeline in Oracle CX without leaving Teams,” Sareen added.
