Infotech Lead India: Leading online travel portal MakeMyTrip.com has selected HP Software to improve online travel booking experience.
MakeMyTrip.com, which received 8.5 million monthly unique visitors in December 2012 alone, provides booking access for domestic and international airlines, Indian Railways, major bus operators and more than 10,300 hotels and guesthouses across the country.
To manage significant growth in booking, MakeMyTrip.com decided to select HP Service Manager Enterprise Suite to improve processes for application development and testing for simpler and faster online transactions.
While standardizing and automating management of key IT processes for faster application delivery, the HP solution helps MakeMyTrip.com design and implement new products that simplify the online travel and booking process for its customers.
Sanket Atal, chief technology officer, MakeMyTrip.com, said: “To stay ahead of competition, online businesses need to accelerate product development cycles and deliver solutions that provide a compelling end-user experience.”
HP Software enabled MakeMyTrip.com to optimize IT processes to reduce development times of new online applications. The online portal also started delivering enriched experience for visitors to the site.
HP claims that the HP Service Manager Enterprise Suite enables MakeMyTrip.com’s application development teams to respond efficiently to requests for changes to the online travel application.
The HP solution also helps the IT team to monitor application changes in real-time. The improved efficiency and monitoring has helped reduce application downtime by 70 percent. This enables MakeMyTrip.com to meet its business goals and end user travel booking needs.
