Norway Post signs new IT deal with TCS and Capgemini

Infotech Lead India: Norway Post has signed new IT deal with TCS and Capgemini. The size of the contracts is worth $43 million (about Rs 233 crore) each.

As per the deal, TCS and Capgemini will operate and manage Norway Post’s applications.

The 6-year deal encompasses delivery of a range of services across Norway Post’s core portfolio of 55 applications. It delivers over 36 million packages and 2.2 billion letters annually.

Norway Post is a Nordic mail and logistics group that develops and delivers complete solutions within postal services, communications and logistics, with the Nordic area as its local market.

The Group has more than 1,400 points of sale in Norway in the form of post offices and Post in Shops.

Norway Post meets the markets with two brands, Posten and Bring, Posten covers services to private customers, the post office network and daily postal distribution to the entire Norwegian populace. Bring is aimed at business customers within mail and logistics in the Nordic area, and consists of specialists who each have key skills within their areas.

In 2011 Norway Post delivered 38,5 million parcels and 2 223 million letters. In 2011 79 percent of all letters were sorted by machine.

“Apart from being selected to deliver application services across core postal value chains, TCS has also been entrusted to coordinate and drive the overall transition and transformation programme across multiple vendors,” said TCS in a release.

Through this initiative, Norway Post is implementing a structured multi-sourcing model to drive efficiency and support their Nordic integrated business strategy.

Capgemini has 103 Nordic customers and around 4,500 employees in the Nordic region.

TCS’s Nordic operations (an operating area cutting across Sweden, Finland, Norway, Denmark and Iceland) comprise over 5,000 professionals, servicing leading Nordic companies such as Nokia, Ericsson, TDC, ABB, Telenor, NETS and SAS.

Norway Post Group said it split the procurement of IT operations services and application management services in two, and it is the latter that now has been determined in accordance with the Norwegian Public Procurement Act.

Previously this year, it was announced that EVRY is to provide IT Operations and infrastructure services, while HP is to be responsible for Service Desk and Service Integration.

“The new contracts will make it possible to reduce costs considerably and gives us access to relevant expertise from two large, recognised global players. We’ve now paved the way for new and future-oriented IT solutions for Norway Post,” said Morten Stødle, CIO in Posten Norge.

Since Norway Post owns 40 percent of EVRY, it was important to the Group to build confidence in the fact that the procurement process was conducted in an impartial manner and ensured equal treatment of the suppliers. For this reason, Espen Tøndel, partner and lawyer in Simonsen Vogt Wiig, was engaged to lead the procurement process and reported directly to Norway Post’s board of directors.

Ambika K
[email protected]

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