Microsoft Teams experienced a brief disruption in its services on Friday, affecting some users before being successfully restored later in the day.
The outage, which temporarily blocked access to the widely used messaging platform, prompted around 1,600 incidents of users reporting issues, as reported by outage tracking website Downdetector.com. This number significantly decreased from an earlier peak of over 14,000 incidents.
According to Microsoft’s communication on X, formerly known as Twitter, the company acknowledged the disruption and stated, “Our failover operation did not provide immediate relief to all end users in North and South America regions.”
Microsoft had initially identified a networking issue impacting a segment of the Teams service and promptly initiated a failover operation to address the problem.
Microsoft Teams, a key component of the company’s popular 365 software suite, is widely utilized by professionals for various purposes such as scheduling online meetings, chatting, and file sharing.
Downdetector, a platform that tracks outages by aggregating status reports from multiple sources, including user-submitted errors, played a crucial role in monitoring and reporting the incident. As of 05:20 p.m. ET, the number of reported issues had significantly decreased, indicating successful efforts by Microsoft to restore normalcy to its Teams services.
