Infotech Lead India: Mahindra Satyam announced that its partnership with Pegasystems, a provider of Business Process Management and Customer Relationship Management solutions, has been extended to include Tech Mahindra.
Since 2003, Mahindra Satyam and Pegasystems have delivered hundreds of business transformation solutions leveraging Pega technology.
The landscape of customers who have benefited from Pega solutions is spread globally across more than 15 industries, including Banking and Financial Services, Insurance, Healthcare, Retail, Energy, Utilities and Manufacturing.
“This extended partnership with Pegasystems will ensure our customers will ride the wave at a time when the global telecom markets are undergoing a shift driven by technology changes and consumer behavior changes.” said Manish Vyas, senior vice president, America Region, Tech Mahindra.
“Tech Mahindra brings strong expertise in the telecommunications industry, which has been an area of rapid growth for Pega in recent years. We see the combination of their services and experience with our industry-leading solutions as a strong proposition for our clients,” said John Barone, vice president of Global Strategic Alliances at Pegasystems.
“This extended partnership will help us create new service offerings for Telco and enrich our existing services portfolio for non-Telco customers by leveraging the domain strengths of both the companies in the areas of multi-channel commerce, helping them enhance their customer experience,” said Sriram Krishnan, senior vice president, Mahindra Satyam.
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