Kasamba, a provider of live expert advice delivered to consumers via real-time chat, has selected BillingPlatform, to automate its billing needs.
“When we were evaluating billing vendors, BillingPlatform was the only agile, cost-effective solution on the market that could manage thousands of online chat sessions with complex pricing options, including the ability to handle and apply credits, promotions and discounts,” said Meytal Gotlib Bellaiche, operations manager at Kasamba.
BillingPlatform’s BillingCloud enables enterprises to move beyond simple subscription or fixed-fee billing with sophisticated usage-based pricing. The solution provides the ability to monetize products and services with any combination of one-time charges, promotional offers, subscription, consumption or dynamic-based pricing.
Dennis Wall, CEO of BillingPlatform, said: “Our cloud-based solution can deliver the automation, performance and flexibility in billing models Kasamba needs to be able to seamlessly deliver services to its customers and continue to grow its revenue.”