John Deere is using Microsoft Dynamics 365 for launching a new dealer business system to enhance the business performance.
The technology platform from Microsoft enables opportunities for growth, innovation, and customer insights for dealers.
Deere & Company reported net income of $1.884 billion on revenue of $14.102 billion for the third quarter ended July 31, 2022.
The investment in Dynamics 365 platform aligns with John Deere’s Smart Industrial strategy and digitalization efforts of the company and John Deere dealers.
“We are positioning dealers to align with Deere’s growing focus on technology and unlocking value for our customers,” said Siva Ganesh, vice president of Global IT at John Deere. “This new, common dealer business platform will allow John Deere and our dealers to engage with each other more efficiently and gain new insights.”
John Deere, a global leader in the delivery of agricultural, turf, construction, and forestry equipment, will integrate Dynamics 365 applications to John Deere dealers’ sales, rental, aftermarket, and administrative capabilities to enable better process automation and insights for decision making.
“With Microsoft Dynamics 365, all key parts of the dealership will be connected,” said Ray Smith, Vice President, Supply Chain, Business Application and Platform, Microsoft. “Dealers will be empowered to collaborate across locations and departments.”