Leading call centers in the US have reduced time-to-hire by 50 percent using Jobaline’s mobile recruitment and automated phone pre-screening, Jobaline said Thursday. Meanwhile, they have increased the volume of quality candidates by 200 percent.
“With Jobaline we’ve been able to reach a much larger pool of applicants. I also appreciate that I don’t have to do any of the pre-screening myself, which saves me a lot of time,” said Esther Jimenez, senior recruiter at Bank of the West Call Center Operations in North Dakota.
Jobaline’s mobile apply is free of advertising or solicitations and compliant with EEOC guidelines. Call center customers were receiving 60 percent of recruitment enquiries through mobile devices prior to using Jobaline. The company said the situation has changed with the use of Jobaline and the percentage has increased to 80 percent.
“We’ve spent more time with the most qualified candidates. The biggest benefit of using Jobaline has been the huge influx in qualified applicants we’ve received. We’re reaching a new audience that would’ve never heard about us,” added Damian Holznagel, regional contact center manager for Bank of the West.