Spok, Avaya, Capgemini, Oracle, Infor, SAP, among others, have announced their latest IT deals or technology deployments for their business clients.
Spok
Spok, a healthcare communications company, announced that North York General Hospital has implemented Spok Care Connect contact center solutions to increase operator efficiency and help improve the delivery of care for their patients.
Avaya
Citadel has selected the Avaya Oceana customer engagement solution to enhance its member experience and servicing capabilities. Avaya Oceana allows Citadel to deliver multi-channel member service through the integration of its call center and digital communications.
Ardenna
360 Rail Services, a provider of engineering, construction, operations and maintenance services for the rail industry, has selected Ardenna’s Rail Defect Detection SaaS for integration with their new drone-based rail yard inspection service offering. Ardenna is a provider of Artificial Intelligence (AI)-based defect detection software.
Capgemini
Capgemini is working with Oracle NetSuite to help Max Finkelstein (MFI), a distributor of top tire brands, to migrate its on-premise enterprise resource planning (ERP) system to the cloud.
Oracle
Gap has partnered with Oracle to deploy Oracle Retail Merchandising Cloud Service and Oracle Retail Integration Cloud Service, powered by Oracle Cloud Infrastructure, to drive operational agility and furnish the Banana Republic business teams with better intelligence.
Infor
Infor announced that Iberian Sport Retail Group (ISRG), owned by the JD Sports Group, has joined the Infor Nexus Supply Chain Network. ISRG will use Infor to manage the flow of goods across the global supply chain efficiently and collaborate in real time with a community of buyers, suppliers and logistics providers.
SAP
SAP announced that NPC International, the world’s largest Pizza Hut and Wendy’s franchisee, has implemented SAP SuccessFactors solutions for human capital management (HCM) and SAP S/4HANA Cloud for enterprise resource planning (ERP) to streamline operations.
