Metropol Hotel deploys Infor Hospitality Management Solution

Infor announced that Metropol Hotel Group has deployed Infor Hospitality Management Solution (HMS) in the cloud.
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The group consists of the 155-room Metropol Hotel and the 137-room Metropol SPA Hotel, both in the Rotermann quarter of the Estonian capital, Tallinn. Infor HMS replaces a legacy property management system that no longer supports Metropol’s growth.

Metropol Hotel Group is using Infor HMS for improving guest experiences across two hotel properties, transforming operations throughout check-in, housekeeping and registration with contactless processes. Infor HMS’s interfaces to other vendors will also help Metropol explore new capabilities, contributing to an ongoing evolution of the guest experience.

Kim Spolen, Infor’s director for the Nordics hospitality industry, said: “Our web-based systems combine a lot of functionality with the ability to adapt for individual customers. Infor Hospitality has grown from zero to four hotels in Tallinn alone in 2020.”

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