How SAP S/4HANA ERP platform improved efficiency of South Florida Water Management District

Infosys Public Services (IPS), a US-based subsidiary of Infosys, has upgraded South Florida Water Management District’s (SFWMD) ERP system to the SAP S/4HANA platform.
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The migration will improve efficiency, strengthen analytical capabilities, and prepare the business for necessary technological transformations to follow.

SFWMD manages water resources for 16 counties and 9 million residents. The agency’s legacy SAP systems, which support all business functions from accounting to payroll, were last updated well over a decade.

IPS leveraged the Infosys SAP S/4HANA Migration Framework, and tools such as Infosys S/4Assist and HANA Code Migration and Optimization (CMO), to replace outdated SAP ECC-based systems with the SAP S/4HANA platform.

SFWMD moved to the HANA platform without disrupting its existing business processes, while at the same time delivering a more engaging and intuitive experience to its employees.

IPS also migrated SFWMD’s existing Business Data Warehouse application to the HANA database enabling the agency to generate actionable, real-time data insights.

“We have seen value from this latest transformation. Business processes are significantly optimized, user experiences are enhanced with Fiori, and data management cycle times were reduced by 70 percent. This program has established a foundation for SFWMD’s future business capabilities,” said Ronda Albert, IT Bureau Chief, South Florida Water Management District.

IPS completed the migration in less than one year. The transformation improved application response times by an average of 10 percent, and in some cases by over 90 percent, due to the use of in-memory-processing provided by the SAP S/4HANA platform. The new system also delivers improved employee experience with productivity increasing by 10 percent.