How Infor is assisting FirstGroup America and Alphamega Supermarkets

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ERP company Infor said it’s assisting FirstGroup America, a transportation company in the U.S., and Alphamega Supermarkets, a retail chain in Cyprus, to enhance business efficiency from IT investments.

Infor said Cyprus-based retailer Alphamega Supermarkets has deployed System21 Aurora 3.1, an ERP application, to enhance user experience, improve connectivity and facilitate analytics and reporting.

The retail chain started looking for an advanced ERP platform for improving business growth and user experience after Alphamega’s retail outlets in Cyprus increased by 50 percent in the last two years.

Alphamega has selected to upgrade to Infor System21 Aurora 3.1 running on IBM Power Systems.

“Infor System21 Aurora supports this sentiment through reducing complexity and allowing us to access information which can help us make decisions quickly based on live, easy to view insights,” said Stelios Papaxanthos, chief financial officer of Alphamega Supermarkets.

The advanced ERP solution from Infor ensures web-based connectivity assisting Alphamega Supermarkets to integrate key applications and access them in one place.

Paul Smith, project manager at Indigo Software, said “On the back of 50 percent growth in its outlets and two new warehouses, it cannot afford to take any chances on its critical systems.”


FirstGroup, which had been running Infor EAM for 15 years, decided to adopt Infor EAM Mobile to manage the company’s operations and achieve visibility throughout the maintenance department while eliminating paper trails.

The shift to EAM Mobile started in February 2015 as a pilot project involving six shops, 112 technicians, and 57 tablets. The official phase of the project featured 10 shops, 217 technicians, and 110 tablets.

The company added 32 more shops, outfitting 261 technicians with 223 tablets in September 2015. It added another 73 shops, 314 technicians, and 300 tablets during the final phase, in November 2016.

“With Infor, we were able to eliminate paper systems that were deeply entrenched in the business, while simultaneously streamlining operations and adopting lean processes for the future,” said Todd Hawkins, ‎senior vice president of Maintenance, FirstGroup America.

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