Salesforce, the global leader in CRM, announced that Firefox Bikes will be using Salesforce to enhance user experience across all digital and physical touchpoints.
Firefox Bikes will be deploying the Sales Cloud, Service Cloud, Commerce Cloud and Marketing Cloud, Firefox aims to deliver a consistent omni-channel experience across all digital and physical touchpoints.
Firefox Bikes will be driving sales via its website and a countrywide offline network integrating 500+ retail stores on a single platform.
