DFS Furniture selects Medallia as experience management platform

Medallia, a provider of customer and employee experience, announced that DFS Furniture has selected Medallia as its experience management platform.
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“Understanding customers and employees in real time is essential to delivering exceptional experiences that drive meaningful business results,” Eduardo Crespo, Senior Vice President and General Manager of the UK, Ireland, and the Middle East, at Medallia, said.

Medallia’s platform can meet the needs of every department, capturing signals across all channels and bringing them together to drive transformational change through customer and employee experience.