Dell assists Tallahassee Memorial HealthCare to save more than $600,000

Infotech Lead America: Dell has assisted Tallahassee Memorial HealthCare (TMH) to save more than $600,000 and enhance the productivity of clinicians in its Family Medicine Residency Program.

Implementing Dell’s Mobile Clinical Computing (MCC) solution, TMH, which serves 16 counties in North Florida and South Georgia, it achieved a risk-adjusted return on investment of 83 percent with a payback period of 13 months based on the Total Economic Impact (TEI) study conducted by Forrester Consulting.

“Dell MCC has been a great solution for us,” said Don Lindsey, chief information officer of Tallahassee Memorial HealthCare. “It helps balance the issues between being secure and ease of use. MCC helps keep us secure while allowing easy and productive access by clinicians.”

Dell’s MCC solution can provide TMH projected risk-adjusted benefits of $636,235 over the next three years.

“Dell is committed to simplifying access to information for clinicians because we know it ultimately leads to better patient care,” said James Coffin, vice president and general manager, Dell Healthcare and Life Sciences. “These research findings validate what we already know – that by aligning people and processes, we can achieve true clinical transformation.”

Dell’s MCC solution combines desktop virtualization, single-sign-on and authentication technologies with expert consulting, implementation and support services. MCC helps reduce the risk of lost or stolen data and simplifies HIPAA compliance. For the deployment at TMH, the solution featured Citrix XenDesktop for desktop virtualization, Imprivata OneSign for single sign-on and strong authentication, and AppSense Environment Manager for profile management.

According to the study, the hospital also views MCC as a positive recruitment and retention tool since many medical schools are already using the latest IT tools and residency candidates expect the same leading-edge technology in their work environments. By providing residency physicians with remote access via a secure portal, the solution also helps physicians achieve an improved work-life balance.

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