India’s Tata Consultancy Services (TCS) has won a tech contract from C&S Wholesale Grocers, Inc. (C&S) to build a new operations platform on Google Cloud to enhance the customer experience.
C&S has partnered with TCS to reimagine its operations platforms, including customer experience and grocery distribution. TCS will help C&S establish a new cloud-based architecture that will unify its current systems.
C&S’s new operations platform will be using Artificial Intelligence (AI) and Machine Learning (ML) to monitor traffic patterns and identify optimal distribution routes, reducing food waste and achieving greater fuel efficiency.