Comwell Hotels selects Agilysys POS solutions

Agilysys, a provider of hospitality software, announced Comwell Hotels, headquartered in Denmark, has selected Agilysys’ InfoGenesis POS SaaS application and InfoGenesis Flex tablet solutions.
Agilysys for hotelsComwell evaluated POS providers to replace its existing system. Agilysys said its enterprise functionality, GDPR compliance and the ability to streamline operations with workflow optimization will help improve the guest experience and increase sales.

Comwell is using Agilysys InfoGenesis and InfoGenesis Flex to simplify server workflows for quicker order processing and higher guest satisfaction.

The deployment will enable servers to take orders tableside using mobile tablets which allows them to spend more time interacting with guests as opposed to going back and forth to a fixed POS terminal to input orders.

“When evaluating point-of-sale technology, the selection team searched for a solution partner with a successful track record of meeting the needs of a multi-property, global organization like ours,” said Lene Rysgaard, project manager at Comwell Hotels.

InfoGenesis POS has strong reporting features, enterprise-grade multi-property menu and item configuration capabilities, and multi-language support, drive service flexibility and increased operational efficiency.

The cloud-based SaaS deployment of InfoGenesis will allow the property to be more cost-effective in their operations, avoiding the resources and space needed to maintain the system onsite, James Slatter, managing director, EMEA at Agilysys, said.