Commercial Bank of Ethiopia deploys NCR ATM management solution



NCR Corporation announced that Commercial Bank of Ethiopia has upgraded its ATM management system to NCR APTRA Vision.

The NCR solution is a multi-vendor self-service management solution, which will help the CBE to manage its entire network of more than 1,200 multi-vendor ATMs.

“In providing a single and standardized view of our growing ATM network, NCR APTRA Vision is able to analyze and correlate data from multiple sources, enabling us to make timely decisions to ensure undisrupted services which are vital to improve customer satisfaction and business performance in a cost-effective manner,” said Sosina Mengesha Director E-payment Commercial Bank of Ethiopia.

Separately, NCR Small Business announced a significant software upgrade for NCR Silver, its tablet point-of-sale (POS) system.

The company said version 3.8 of NCR Silver offers small businesses and franchises the opportunity to initiate buy-one-get-one promotions, communicate across locations in real-time and support 50,000 items on the NCR Silver Register platform.

Additionally, version 3.8 of NCR Silver includes activity snapshot comparisons with granular data analysis and auto display modifiers that prompt cashiers to ask customers for information related to order preferences.

“As a nonprofit, we look for ways to control our expenditures in any way we can,” said Debbie Bertsch, an early adopter of version 3.8’s capabilities.  Bertsch is executive director of the Humane Society Thrift Store of Forsyth County, which donates profits to the local animal shelter just north of Atlanta.

“NCR Silver’s ability to quickly help us compare sales from the time now to the same time on another day is a powerful feature. This will help us plan our staffing – and potentially even when we open and close – with precise data,” Bertsch added.

In September, UK’s Nationwide Building Society selected NCR SelfServ 91 ATM to help transform its branch experience and banking services available on-line, on-mobile and via other digital channels. The building society has earlier adopted NCR CxBanking software.

Arya MM

[email protected]

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