Cognizant has won a technology contract from Hays, the world’s leading specialist in workforce solutions and recruitment.
Hays aims at technology landscape and enhance its operational efficiency and innovation capabilities. Hays reported £197 million in operating profit on revenues of £7.583 billion in 2023.
UK-based Hays says its capital expenditure was £29.1 million in 2023 against £24.4 million in 2022, with investments in technology infrastructure and cyber security. Hays expects capital expenditure will be nearly £30 million in FY24.
Cognizant will deliver enhanced technologies to support Hays’ operational delivery and integrated processes that align with the business’s evolving needs.
This deal encompasses supporting Hays’ Applications, Infrastructure and Transformation journey globally. Cognizant will aim to implement a modern and secure technology environment that will enable an excellent customer experience, and provide valuable data insights to enable Hays’ customers and people to succeed, enhancing efficiency and supporting future business growth.
“We aim to develop a strategic and global perspective to manage business risks effectively. Enhancing technology capabilities and governance will make Hays more agile toward business needs and foster innovation. Additionally, increasing transparency into technology globally will support better financial planning and execution for the company,” said Rohit Gupta, Managing Director UK & Ireland, Cognizant.
“Cognizant will manage our IT operations globally across our UK&IRE, CEMEA, Americas and APAC regions. They will oversee our IT service desk, business applications, and infrastructure and operations, working to ensure these systems operate seamlessly,” said Tim Fulton, Chief Technology Officer at Hays.