Cognizant placed in Leader quadrant among IT healthcare providers: Everest Group

Cognizant has been named a Leader of healthcare cloud-based core administration in a new report by Everest Group.
Cognizant in IT healthcare businessEverest Group recognized Cognizant’s TriZetto practice as a Leader for its extensive portfolio of services, strong vertical and technical capabilities, and positive client feedback. Everest Group has reviewed 14 IT healthcare service providers. Everest Group has placed Cognizant in the Leader quadrant reviewing 14 IT healthcare service providers.

“Cognizant’s healthcare expertise and its long-standing prowess in the claims space, coupled with modularized Facets and QNXT offerings modules, allows for a robust, flexible, and scalable solution, spanning across plan design, claims administration, and risk management,” said Chunky Satija, Vice President at Everest Group.

“Focused investments towards enhancements of the core administration platform capabilities along with an existing strong technology partnership ecosystem have enabled Cognizant’s positioning as a Leader in Everest Group’s Healthcare Cloud-based Core Administration Platforms PEAK Matrix Assessment 2023.”

Everest Group’s assessment highlighted Cognizant’s technology, domain expertise, and scalable solutions, including plan design, claims administration, and risk management. The company’s Robotic Process Automation technology was noted for its approach to claims adjudication, along with TriZetto’s Facets and QNXT pre-built interfaces that support seamless vendor transitions.

In one example, Cognizant helped Signature Performance improve auto adjudication rates from 60 percent to 94 percent, reducing claims backlogs.

“Cognizant has been a valuable partner in supporting our efforts to ensure timeliness and accuracy of payments for healthcare claims, enhance security leveraging a government cloud environment, improve accuracy of reporting, and implement advanced dashboard and analytical capabilities,” said Zach Fain, Chief Technology Officer at Signature Performance.

“By running our ClaimsXM solution on Cognizant’s TriZetto Facets core administrative platform, our government client has seen improvements of over 30 percent in claims being paid on time, leading to enhanced provider satisfaction and ultimately a better member experience.”

TriZetto healthcare products are designed to help our clients drive administrative efficiencies, improve costs, and enhance member and patient experiences,” said Craig Mengert, Head of Cognizant TriZetto Products and Services.

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