Cognizant has announced a tech contract with Beyond Bank Australia, one of the country’s largest customer-owned banks, to transform its digital banking.
This partnership aims to enhance operational resilience, streamline processes, and elevate customer experiences through advanced technology solutions.
The technology deal will focus on modernizing Beyond Bank’s IT infrastructure, including establishing a Security Operations Centre (SOC), automating patching processes, and strengthening vendor assurance frameworks to meet Australian Prudential Regulation Authority (APRA) standards. Additional initiatives include uplifting the End User Compute (EUC) teams and enabling self-service capabilities to optimize existing resources.
Main aspects of the digital transformation include cloud and API architecture modernization and Microsoft Windows 11 migration.
Cognizant will help Beyond Bank develop an AI-driven data and information management strategy to optimize structured and unstructured data. This initiative will empower the bank to provide more personalized services and insights for its customers.
“Our partnership with Cognizant is pivotal in advancing our digital transformation. Their expertise allows us to modernize our IT infrastructure and enhance security, aligning with our values as a customer-owned bank,” Stevie-Ann Dovico, Chief Information Officer at Beyond Bank Australia, said.
