Cognizant and Guidewire announced they have modernized claim operations for the FCCI Insurance Group (FCCI), helping the regional property and casualty insurer to reduce claims processing times and costs and allow agents to focus on improving their customer experiences.
Cognizant led the project with FCCI to migrate Guidewire ClaimCenter on Guidewire Cloud, empowering the insurer to manage claims more efficiently across its commercial and surety lines of business.
“Implementing Guidewire Cloud has enabled us to modernize and transform our claims organization,” said Dave Patel, Chief Information Officer of Commercial Insurance and Senior Vice President, FCCI.
FCCI selected Cognizant for its expertise in conducting cloud migration assessments and implementing Guidewire products. Cognizant has played a crucial role in modernizing property and casualty insurance companies’ business processes and technology operations.
Cognizant is a Global Premier Partner in the Guidewire PartnerConnect program, an early adopter of Guidewire Cloud, and the first partner to attain the Guidewire InsuranceNow specialization.
“Cognizant is excited to offer advisory, consulting, and technology services to help mid-market carriers like FCCI on their journey toward digital transformation. Our expertise in Guidewire products can help insurers optimize their claims operations and enhance the customer experience,” Meera Krishnamurthy, SVP and Head of Cognizant Americas Banking, Financial Services and Insurance, said.
