CNO Financial Group has reaffirmed its collaboration with Cognizant to propel CNO’s technology-driven services and solutions, leveraging cloud computing, digital technologies, and artificial intelligence (AI).
CNO Financial Group is a provider of insurance, financial services, and workforce benefits solutions catering to middle-income America.
Cognizant will spearhead the optimization and augmentation of CNO’s technological infrastructure, offering technology services backed by delivery frameworks and service provisions. Cognizant did not reveal the size of the technology contract with CNO.
A focal point of this collaboration will be the integration of generative AI (gen AI) technologies, strategically engineered to enhance efficiency and drive improvements across CNO’s technology, encompassing infrastructure, applications, enterprise software, and engineering domains.
Mike Mead, Chief Information Officer at CNO Financial Group, said: “We aim at enhancing technological prowess, refine service delivery mechanisms, and cultivate integrated capabilities aimed at consistently enhancing customer, associate, and agent experiences.”
