City of McKinney turns to Dell for infrastructure management


Dell announced that City of McKinney has selected the company to optimize IT performance, simplify database management and achieve better visibility into critical systems.

McKinney was recently ranked by Money magazine as the best place to live in America. The city has a population of nearly 150,000, with 900 city employees. The city’s IT infrastructure supports more than 200 applications including the emergency response systems.

The city turned to Dell to address the challenges associated with its growing IT infrastructure. The city was looking for a modern, integrated solution stack that would enable IT managers to monitor critical systems, optimize data center performance, and break down database silos for improved engineering capability.

Dell Consulting Services helps the city leverage the existing infrastructure to gain improved visibility into critical applications and integrate disparate databases. With Dell, McKinney can also diagnose application failures faster.

Further Dell services will help residents to gain access to modern applications because the IT department will have more time to focus on application development.

Paul Christman, vice president, Public Sector Sales and Marketing, Dell Software, said, “Bridging gaps in performance visibility, optimizing data center efficiency, and diagnosing application failure faster are must-have capabilities for any IT department looking to deliver modern and scalable services.”

The city has selected Foglight to monitor virtual servers, databases, Web applications, middleware and overall infrastructure.

Dell Foglight combines application and database monitoring with infrastructure-performance monitoring in a single platform.  The service enables real-time monitoring of all assets and provides automatic alerts to notify IT administrators of any network or application problem.

Foglight deployment has helped the city improve visibility into critical city web and legacy applications, according to city officials.

Another application, Dell’s Toad Data Modeler, a cross-platform database-modeling tool, has helped the city connect multiple disparate databases and natively and easily reverse- and forward-engineer databases. Toad Data Modeler also provides the IT team with detailed reports on database structures.

Further the city also leveraged two Dell PowerEdge M1000e chassis, populated with PowerEdge blade servers, to improve troubleshooting capabilities in the data center. Thanks to this solution, IT team can easily identify issues within the blade servers and they can swap out a blade when problems arise.

The city also plans to deploy the Dell Boomi AtomSphere integration platform as a service (iPaaS) to further improve integrations between different applications.

Read: Dell Boomi supports up to 3x more integrations than nearest competitor, partners with Wipro to support clients better

Chris Chiancone, CIO, City of McKinney, said, “With Dell, we now have a better ability to deliver cutting-edge applications to our customers. Foglight frees up more time for us to focus on application development, so, even though we have a legacy infrastructure, we can still do a lot of innovative things. And, once we have Dell Boomi in place, we’ll be able to offer more mobile opportunities using our existing systems, and we can give residents the ability to pay bills from their mobile devices.”

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