8×8, a provider of cloud-based unified communications and contact center solutions, is set to buy DXI, a UK-based cloud-based outbound and blended contact center solutions provider, for £16.5 million.
8×8 plans to bring DXI services and solutions to the U.S. contact center market by the end of 2015.
DXI product EasyContactNow enables customers to buy, deploy, and adapt services without the constraints experienced with traditional systems.
“The acquisition of DXI enables 8×8 to continue to boost its European expansion efforts and further position the company as a leader in cloud contact center solutions as we continue to penetrate the mid-market and enterprise,” said Vik Verma, chief executive officer of 8×8.
“With DXI’s strong UK contact center market presence and outstanding technical team, 8×8 can broaden its European footprint, offer a frictionless, online sales approach for agile contact centers and line-of-business buyers, and add a stellar team passionate about bringing next-generation contact center innovations to market,” Verma added.
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