Live Nation Investigates Data Breach at Ticketmaster Unit

Live Nation Entertainment announced it is investigating a data breach at its Ticketmaster unit, discovered on May 20.
Live Nation cyber security attack
In a filing with the U.S. Securities and Exchange Commission (SEC), Live Nation reported identifying “unauthorized activity” in a third-party cloud database primarily containing Ticketmaster data. The company is collaborating with forensic investigators to address the issue.

Last week, media reports indicated that a lesser-known cybercrime group, ShinyHunters, claimed responsibility for stealing data from over 500 million Ticketmaster customers. However, Live Nation did not reference ShinyHunters in its SEC filing, Reuters news report said.

The breach occurs amid ongoing regulatory scrutiny of Live Nation over antitrust concerns. Recently, the concert promoter faced its first consumer antitrust lawsuit following a lawsuit by the U.S. government and several states. The lawsuit seeks to dismantle the firm, alleging that Live Nation and its Ticketmaster unit are illegally inflating concert ticket prices.

In its SEC filing, Live Nation stated that on May 27, “a criminal threat actor offered what it alleged to be company user data for sale via the dark web.” The company emphasized that it is taking steps to mitigate risks to its users and itself, cooperating with law enforcement, and notifying regulatory authorities and affected users.

Live Nation reassured that the breach has not had, and is unlikely to have, a material impact on its business or financials. “We continue to evaluate the risks and our remediation efforts are ongoing,” the company stated.

Live Nation Entertainment has reported 21 percent increase in revenue to $3.8 billion during the first quarter of 2024. The number of fans at Live Nation Entertainment surged 21 percent to 23 million. It sold 77 million fee-bearing tickets in Q1 2024.

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