Cyber attack impacts services at some leading hospitals in London

A ransomware incident has impacted the delivery of services at some of London’s busiest hospitals, the region’s health service said on Tuesday.
Computer user
On Monday, Synnovis, a provider of lab services, was the victim of the cyber security incident, a spokesperson for the state-run National Health Service (NHS) England London region said in a news statement.

Synnovis is a partnership between SYNLAB UK & Ireland, Guy’s and St Thomas’ NHS Foundation Trust, and King’s College Hospital NHS Foundation Trust. Synnovis provides services to the NHS, clinical users and other service users.

“This is having a significant impact on the delivery of services at Guy’s and St Thomas’, King’s College Hospital NHS Foundation Trusts and primary care services in south east London,” the statement added.

The health service said it was working with the country’s main cyber security agency, the National Cyber Security Centre (NCSC), and its own cyber operations team to understand the impact of the incident.

Some activity has already been cancelled or redirected to other providers as urgent work is prioritised.

Emergency care continues to be available, including using 111 online as the first port of call for health needs, and only using 999 if it is a serious or life-threatening emergency. For more information on when to call 999 and when to go to A&E, you can visit the NHS UK website.

A cyber incident in May 2017, which disrupted businesses and government services worldwide, impacted more than a third of England’s 236 NHS trusts and led to the cancellation of an estimated 19,000 appointments in the spa of a week, Reuters news report said.

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