SBI Life Insurance has launched a tablet-based service as part of adopting digitization to improve customer engagements.
Need analysis calculator that offers the right products to choose from, filling the proposal form with a facility of paying premium and uploading necessary documents from the tablet, are part of the Connect Life services.
Distribution partners from all the sales channels of SBI Life can sell insurance products through this facility. Connect Life services offer product brochures and videos with recommendations from the need analysis report and distribution partners. The customer can fill in the proposal form now in easy steps, upload documents and instantly pay the premium.
“Through this technology, we are empowering the customer to opt for a policy emphasising on their needs while offering them a wide range of products and services. Overall, Connect Life will reduce the turn-around time and help with faster policy issuance,” said Arijit Basu, MD & CEO of SBI Life Insurance.
SBI Life has force of over 80,000 IAs from 750 SBI Life offices and a network of 20,000 SBG branches along with its 5 Associated Banks.