Nationwide Building Society has selected NCR multi-channel software solutions to deploy personalized banking and other services across digital and physical channels.
The customers at Nationwide Building Society can have improved, convenient and consistent banking experience with the ability to carry out non-cash transactions.
Nationwide has deployed NCR Connections and NCR Activate to reduce total cost of ownership, time and cost to market for new banking services.
Also, Nationwide can provide more value to customers via its self-service solutions by leveraging existing web services via ATM and other self-service solutions.
Nationwide can also adopt new and emerging technologies across multiple channels in the future.
NCR Activate delivers a powerful, flexible and agile ATM solution when combined with NCR Connections. Connections can also integrate without compromise into the ATM and other self-service physical channels.
The Activate and Connections combination is able to cope with high transaction volumes.
Additionally, NCR Activate can separate host dependent cash transactions from business services that deliver a wide selection of non-cash transactions.
“Innovative, flexible software platforms are able to support this approach, so we are keen to see NCR’s software strategy and products deployed and working, and realize the benefits to both our customer experience and our business,” said Jenny Groves, divisional director Branch and Workplace Transformation at Nationwide.
Last month, NCR Corporation announced its deal with National Bank of Ras Al-Khaimah (RAKBANK) in the UAE to transform its banking services.
Shilpa Khatri
editor@infotechlead.com
