Verint is making a strategic investment in workforce expansion at its Global Innovation Center (GIC) in Bangalore, reinforcing its commitment to innovation and growth in the CX Automation space.

As the company continues to scale its AI-powered solutions, the expansion of the Bangalore GIC plays a crucial role in enhancing Verint’s ability to deliver next-generation customer engagement technology to some of the world’s most iconic brands, including more than 80 of the Fortune 100.
The growing demand for AI-driven automation in customer experience has fueled Verint’s decision to strengthen its research and development capabilities, and this expansion will ensure the company remains at the forefront of innovation in this rapidly evolving sector.
With a presence in India for more than two decades, Verint has consistently expanded its workforce, leveraging the country’s rich pool of highly skilled technology professionals. The company has now set a goal of growing its Bangalore-based workforce to approximately 1,000 employees by the end of 2026.
This hiring initiative will focus on attracting top-tier talent across critical technology domains, including artificial intelligence, data science, research, software engineering, and product development. By building a diverse and highly skilled team, Verint aims to strengthen its capabilities in AI-driven CX Automation, ensuring the delivery of faster and more impactful AI business outcomes.
The recruitment drive will not only bolster Verint’s research and development efforts but also contribute to local employment and economic growth, reinforcing Bangalore’s status as a premier technology hub. As competition for skilled professionals intensifies in the AI and data science sectors, Verint’s commitment to fostering a world-class innovation environment will be key to attracting and retaining top talent.
The company is actively engaging with the local technology community, partnering with universities, research institutions, and industry bodies to tap into the brightest minds and cultivate the next generation of AI experts.
Rob Scudiere, Chief Technology Officer at Verint, emphasized the strategic importance of the Bangalore GIC expansion, stating that the company is well-positioned to accelerate the development of best-in-class AI solutions that drive stronger and faster business outcomes.
He highlighted Verint’s vision of creating a collaborative and diverse team of innovators who will shape the future of customer engagement technology. The expansion of the GIC aligns with Verint’s broader mission to revolutionize CX Automation through cutting-edge AI solutions, empowering enterprises to enhance customer interactions with greater efficiency and intelligence.
The Bangalore GIC will serve as a center of excellence for AI-powered customer engagement solutions, allowing Verint to stay ahead of industry trends and continuously refine its technology offerings. As Verint scales its operations in India, it remains committed to fostering an inclusive and dynamic work culture that nurtures talent, encourages innovation, and provides employees with opportunities to work on groundbreaking AI-driven projects.
With this expansion, Verint is positioning itself as a top employer in the AI and CX Automation space, strengthening its global leadership in customer engagement solutions while reinforcing India’s growing prominence in the AI-driven digital economy.
InfotechLead.com News Desk