Infotech Lead America: SYNETY, a hosted telephony software provider, has priced CloudCall Click at £10 per user, per month.
CloudCall Click integrates voice calling and recording functions with a range of business applications including email clients, CRM and sales automation software.
CloudCall Click works with customers’ existing business phone systems, or with the included CloudCall Communicator soft phone as a standalone system, and is priced at £10 per user, per month.
It enables process-based communications functions such as click-to-dial from email clients such as MS Outlook and Gmail, as well as a range of CRM or sales suites. All calls can be recorded in the cloud, and call recordings can be managed and used in email clients or other software.
The solution offers ultra-low outbound call costs of 0.75p per minute for UK landline numbers and 2p per minute for UK mobiles, enabling organisations to slash their overall communications costs.
“Being able to integrate telephony into users’ core email and business applications gives companies a complete picture of their interactions with customers, prospects and partners. Now, voice calls can be recorded, retrieved and managed as easily as an email, helping to improve efficiency and service levels,” said Mark Seemann, CEO of SYNETY.
Moreover, SYNETY offers CloudCall Enterprise, a hosted business communications solution that delivers real cost savings and productivity benefits. The service operates as a stand-alone phone service over a broadband connection, using either SYNETY VoIP handsets or softphone. It can be provisioned within a few minutes and be installed and running within 2 working days, offering a hassle-free alternative to line rentals with a competitive price of £15 per user, per month.