SugarCRM has appointed three senior executives — Remy Malan as chief customer officer (CCO), Steve Valenzuela as chief financial officer and Fred Gewant as executive vice president, worldwide sales.
Malan, who will be the first chief customer officer of SugarCRM, will manage customer success and professional services organizations, and will be responsible for ensuring that SugarCRM’s customers CRM initiatives are successful.
Previously, Malan led SugarCRM’s professional services organization, deploying projects for the company’s largest customers. His team was responsible for the deployment of the world’s largest global CRM deployment.
Prior to joining SugarCRM as sales head, Fred Gewant, who has two decades of experience with top enterprise software organizations, served as vice president of IBM’s Western region and led more than 600 sales professionals and was responsible for driving $1.3 billion in annual revenue.
Prior to ILOG, Gewant spent eleven years at ERP/Supply Chain vendor JD Edwards, where he held several executive leadership roles including vice president and general manager of JD Edwards Latin America, and vice president of Pacific Operations, where he led key business growth in Japan and Asia.
Recently, SugarCRM acquired Stitch, a developer of personal assistant technologies that enhance productivity for mobile users to extend Sugar’s mobile leadership. SugarCRM also opened its Latin America headquarters in Mexico.