Residential and business VoIP services revenue up 3% to $33 billion in H1: Infonetics

Global residential and business VoIP services revenue rose 3 percent to $33 billion in the first half of 2013, said Infonetics Research.

Worldwide business VoIP service revenue is forecast to grow at 7 percent CAGR from 2012 to 2017, compared to 3 percent CAGR for residential/SOHO VoIP services.

Hosted PBX/UC grew the most of any VoIP service in the first half of 2013 as businesses, particularly larger enterprises, continue to turn to hosted services as a viable alternative to premises-based solutions.

Driven by activity in North America, SIP trunking spiked 23 percent in H1 2013 over H2 2012.

Global residential and business VoIP services

Residential VoIP subscribers topped 203 million worldwide in H1 2013.

“The VoIP services market is on track with our expectations for 2013,” said Diane Myers, principal analyst for VoIP, UC and IMS at Infonetics Research. “Residential VoIP services make up the majority of revenue, but growth is being fueled by business services as SIP trunking and cloud unified communications continue to expand and find broader adoption with enterprises of all sizes.”

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