PyraMax Bank, a mutual savings bank in Greenfield, Wisconsin, has selected Fiserv as a technology partner to modernize its retail banking operations.
The bank will move from another tech vendor’s core system to the DNA account processing platform from Fiserv and add a full complement of integrated mobile, online and branch banking solutions, including palm-vein biometric authentication.
The bank will be running DNA and other solutions from a Fiserv data center. The DNA foundation will enable PyraMax Bank to provide the products and services and seamless customer experience.
“Fiserv offered everything we were looking for to simplify banking – the real-time technology, the palm-vein authentication, the paperless transactions, the automation of complex tasks – and the integration to make it all work together seamlessly,” said Richard Hurd, CEO and president, PyraMax Bank.
The bank will also implement Verifast: Palm Authentication that uses the latest biometric technology to verify an accountholder’s identity. Customers are authenticated by waving their palm over an infrared sensing device that detects the consumer’s palm vein pattern and matches it to an encrypted digital signature to help mitigate fraud, reduce transaction times and make banking transactions more convenient.
PyraMax Bank also selected tMagic for DNA automated teller capture, DNAweb and Mobiliti for consumer and commercial online and mobile banking, CheckFree RXP and CheckFree Small Business for consumer and business bill pay, and Popmoney for personal payments.
The bank also chose Fiserv solutions for financials, CRM and business intelligence, card alerts and notifications, customized statements, wire transfers and more.
